October 2021 Insight Bulletin

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Summary of report content

Healthwatch Surrey report on a selection of the feedback they received from the public in October 2021. The themes highlighted in this month’s bulletin are:

  • Experiences of good care from the people of Surrey
  • Findings from Healthwatch Surrey’s research into carers’ experiences of discharge from hospital
  • Delays along the treatment pathway
  • Children and families falling between gaps when seeking help for mental health concerns
  • Low levels of concern about vaccine availability

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General details

Local Healthwatch
Healthwatch Surrey
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Discharge
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Gastroenterology: digestive, intestinal, and bowel services
Nutrition and dietetics
Physiotherapy
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Eating Disorder Clinics and Services
Emergency department (inc A&E)

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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