Virtual Visit to Shared Lives Stoke

Download (PDF 483.6 KB)

Summary of report content

Due to the outbreak of the Coronavirus Pandemic and the former suspension of the Enter and View Programme, Healthwatch Stoke-on-Trent took the opportunity to pilot a series of virtual visits to ensure that public conversations, experiences and concerns can continually be shared with their local Healthwatch.

Healthwatch Stoke-on-Trent organised an announced virtual visit to Shared Lives Stoke between 19 July 2021 and 23 July 2021. The Shared Lives project looks for carers who can welcome an adult with learning disabilities into their home to live.

18 individuals participated and shared personal experiences. The 18 outcomes were shaped and discussed in the largely positive findings around the following 5 quality measures:

  • COVID-19 Safety
  • Effectiveness of Care
  • Communication
  • Leadership and Management
  • Adaption and Responsiveness

The report features the positive delivery of service at Shared Lives Stoke and the adapted service adjustments during COVID-19, but it should be noted that there are 5 recommendations for consideration which are based upon participant opinions.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Stoke-on-Trent
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Services for people with a learning disability

Details of people who shared their views

Number of people who shared their views
18
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.