Annual Report 2020-21

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Summary of report content

Healthwatch Gloucestershire have reported on their achievements in their 2020-21 annual report. Over the course of the year they heard from 1,594 people about their experiences of health and social care. They also provided advice and information to 770 people.

Healthwatch Gloucestershire published 6 reports about the improvements people would like to see to health and social care services. From this, 27 recommendations about the for improvement have been made.

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General details

Local Healthwatch
Healthwatch Gloucestershire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Health inequality
Written information, guidance and publicity
Caring, kindness, respect and dignity

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Home care/domiciliary care including personal assistants and personal budgets
Emergency department (inc A&E)
Patient Transport and NEPTS

Details of people who shared their views

Number of people who shared their views
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