Barriers experienced in accessing healthcare and wellbeing services when living in rural areas of West Sussex

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Summary of report content

Healthwatch West Sussex undertook research to learn about the barriers people experience accessing healthcare and wellbeing services when living in rural areas of West Sussex. A total of 43 people provided feedback via  survey.

The research found that the top three most frequently reported barriers to accessing services was, transport, location, and cost. These issues were particularly salient when trying to access dental services. Only half of respondents said that they knew how to access community services (e.g., smoking cessation, weight loss clinics, mental health services)

Nearly one in four respondents said that they “often” felt lonely, isolated, or socially excluded.  One third of people said that they had not tried activities to reduce feeling lonely, isolated or socially excluded. Barriers to this were transport, limited range of activities, and long waits for an autism assessment.

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General details

Local Healthwatch
Healthwatch West Sussex
Publication date
Key themes
Access to services
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)
Optometry services/opticians
Pharmacy
Public health (inc healthy lifestyle services such as smoking cessation or weight management)

Details of people who shared their views

Number of people who shared their views
43
Seldom heard groups
People who are geographically isolated
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