The public's health and social care views: July to September 2024

This is a summary report by Healthwatch North Yorkshire. The report looks at the feedback gathered from July to September, 2025.

There was feedback received from 139 people via the phone line, website, email and through events. Please note, this figure does not include feedback have gathered for specific projects via surveys and focus groups and does not include the feedback received via visits to care homes (known as enter and view visits). 

This summary report highlights that access continues to be the key issue for many, whether it be access to GP appointments, hospital appointments or dentists.

However, when people do receive treatment and support, they are often positive about the care they have received and tend to be appreciative of the caring and hard-working staff.