Annual Report 2020-21

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Summary of report content

Healthwatch Havering have reported on their achievements in their 2020-21 annual report. Over the course of the year they heard from 225 people about their experiences of health and social care. They also provided advice and information to 75 people.

Healthwatch Havering published 5 reports about the improvements people would like to see to health and social care services:

• Patient attendance audit at Queen’s and King George Emergency Departments

• Patients’ use of Interpreter Services at GP practices in Havering

• Covid-19 and Care Homes –the experiences of relatives and friends

• Dental Services in Havering

• Review of Havering GP practices’ websites

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General details

Local Healthwatch
Healthwatch Havering
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Other
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
0
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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