Quarterly Report January - March 2021

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Summary of report content

Healthwatch Wiltshire reports on the highlights and feedback received during January to March 2021.

During this period they:

  • Launched their community cash fund
  • Launched a survey for people with autism and their carers
  • Began consulting on priorities for 2021/22
  • Achieved the investing in volunteers award
  • Published two reports

During this period,

  • 768 people shared their experience of services with them,
  • They attended 56 meetings
  • 88 people were given information and signposting
  • 30 volunteers were involved and gave 455 hours
  • They did 252 social media posts, reached over 48,000 people and their website received over 30,000 views.

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General details

Local Healthwatch
Healthwatch Wiltshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Booking appointments
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not applicable
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy
Dentist
General Practice (GP)
Inpatient care/General inpatients
General outpatients and hospital-based consultants
Community Mental Health Team (CMHT) and specialist MH services
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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