Exploring the local impact of the Covid 19 pandemic: focus group with members of WAND UK

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Summary of report content

In January 2020, Healthwatch Central West London launched a Small Grant project to reach people in Westminster and Kensington & Chelsea who are under-represented in conversations about health and social care. They added to the grant during the pandemic to understand the concerns of hard to reach communities.  They spoke with eighteen members of the Women’s Association for Networking and Development (WAND), an organisation which provides support, outreach and networking opportunities predominantly for female asylum seekers, refugees and migrants in June 2020.

People expressed concerns about accessing non-emergency treatment. They were worried about the long-term impact of cancelled appointments, check-ups and non-emergency surgeries. They described the strain they feel living with uncertainty about their treatment.

Women also raised concerns about the impact of the pandemic on local people’s mental wellbeing. They spoke about the toll that lockdowns, isolation, uncertainty and change have had on their mental wellbeing.

People were also worried about lockdown easing. As early as May 2020, some participants still expressed worries about the relaxation of lockdown measures. Participants have expressed worry about the long-term impact of these lockdowns, and about how safe life post-lockdown will be.

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General details

Local Healthwatch
Healthwatch Central West London
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Cleanliness, Hygiene and Infection Control
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General outpatients and hospital-based consultants
Phlebotomy/blood tests

Details of people who shared their views

Number of people who shared their views
18
Age group
All
Gender
Women
Sexual orientation
Not known
Does this report feature carers?
Yes
Seldom heard groups
Refugees or asylum seekers
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