Annual Report 2020-21

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Summary of report content

Healthwatch Richmond have reported on their achievements in their 2020-21 annual report. Over the course of the year 2348 people engaged with them through projects and outreach.

Healthwatch Richmond published 6 reports raising issues with providers and commissioners. The impacts from these reports included urgent dental care hubs being set up, improved access to medication deliveries to vulnerable people and maternity care being significantly improved upon.

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General details

Local Healthwatch
Healthwatch Richmond upon Thames
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Other
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
0
Does this report feature carers?
Not known
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0
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