Annual Report 2020-21

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Summary of report content

Healthwatch Stockton On Tees have reported on their achievements in their 2020-21 annual report. Over the course of the year they heard from 1357 people about their experiences of health and social care. They also provided advice and information to 10,796 people.

Healthwatch Stockton on Tees published 5 reports about the improvements people would like to see to health and social care services. From this, 15 recommendations for improvement were made and all of them were acted upon. 

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General details

Local Healthwatch
Healthwatch Stockton-on-tees
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Other
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
0
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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