Lesser heard voices: veterans

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Summary of report content

Healthwatch Bucks wanted to hear about Buckinghamshire GP Practices experience of achieving Veteran Friendly (VF) accreditation to help them to work better with veterans in the future and encourage other Practices to also seek this accreditation.

Through engagement with the RCGP, they were able to find out which GPs in Buckinghamshire had already achieved their accreditation and who the VF lead was in that Practice. They developed a small online questionnaire and contacted each practice individually to ask them to complete it for us. They received responses from 10 GP practices of the 15 who were asked to complete it.

All felt it was easy or very easy to achieve accreditation.  Most practices said it took up to 4 weeks to get accreditation. 

Two out of the 10 practices said they had seen an increase in veterans asking to be flagged.  Nine practices said it was easy or very easy to flag veterans on their IT system.

There were two recommendations about accreditation.

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General details

Local Healthwatch
Healthwatch Bucks
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Administration (records, letters, results)

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
10
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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