Your experience of the COVID-19 vaccination programme

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Summary of report content

Healthwatch South Tyneside reports on the findings of a survey about people’s experiences of the Covid-19 vaccination programme.  They received 105 responses.

Most respondents had received their invitation to have both their first and second vaccine either through their place of work or via a text message.

The vast majority of respondents, for both their first and second vaccination, stated that they found it very easy or fairly easy to book their appointment.

Nearly two-thirds received their vaccine at one of the three main centres – Cleadon Park, Flagg Court or The Glen - and almost all respondents stated they found it very easy or fairly easy to access the venue.

The vast majority were informed of which vaccine they were receiving and of the possible side effects of the vaccine.

The majority of respondents stated that they had received an information leaflet to take way with them after receiving their first vaccination with two in five saying they received one after their second jab.

Nearly three in five replied that they hadn’t had their second vaccine appointment arranged after receiving their initial vaccination. Nearly one in twenty had already had their second vaccination and over a third had their second appointment date confirmed.

When asked to rate their overall experience of receiving their vaccine, the vast majority of recipients rated the experience of receiving their first vaccine as either very good or good, with a similar number of recipients receiving the second vaccine rating their experience as very good or good.

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General details

Local Healthwatch
Healthwatch South Tyneside
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
103
Age group
All
Gender
Women
Men
Sexual orientation
Not known
Pregnancy/maternity
Currently pregnant
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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