Key insights from October - November

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Summary of report content

Healthwatch Sheffield report on the key themes in the feedback they received in October and November 2024.  During this period they heard from 569 people.

Key themes

  • Access to GP services
  • Experiences of hospital care, including waiting times in A&E
  • Lack of information on Covid-19 vaccines and funding requests
  • Access to NHS dentistry
  • Access to taxi services for wheelchair users
  • What people want from the NHS 10 year plan
  • The short term intervention team
  • Feedback from service providers on action they are taking on issues raised in the last insight report.

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Parking and transport
Prevention of diseases, including vaccination, screening and public hygiene
Remote appointments and digital services
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Emergency department (inc A&E)
Gender identity clinics/services
General Practice (GP)
Hospital services- not stated
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
569
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