Enter and view: Chorley Birth Centre

Healthwatch Lancashire undertook an announced enter and view  visit to Chorley Birth Centre on 21 March 2024.  They spoke to 5 people.

Healthwatch Lancashire representatives viewed the facilities available for women and families at Chorley Birth Centre, the primary focus of the enter and view visit was the birthing suite, which included three separate birthing rooms along with a triage room. 

At the time of the visit, clinic appointments were running at the birth centre, patients and families were observed within the waiting area, and Healthwatch Lancashire representatives witnessed patient and staff interactions during this time. Members of staff, throughout the visit, were observed to be attentive to patients and reactive to situations that arose. 

Healthwatch Lancashire representatives reported the birth centre to be clean, free of clutter and secure for families and babies. Birthing rooms were seen to have space for families to stay together following the birth, along with a birthing pool and ensuite bathroom. The private garden area at the end of the birthing suite corridor, allowed for women and families to relax and use the space as they wish during their stay.

 Feedback received from one patient and their relative was positive, including comments about the quality of care received from staff and the condition of the facilities. 

Staff who provided feedback, highlighted concerns that staff members from other sites are reluctant to work from the centre. Overall, staff stated that they enjoyed working at Chorley Birth Centre, especially when they have time to connect with patients.