Healthwatch Greenwich December 2024 Feedback Report

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Summary of report content

Healthwatch Greenwich report on key themes in their feedback and activities during December 2024. During this period they heard from 340 people about their experience of health and care services in Greenwich. 

During this period they:

  • Heard quotes on GP, hospital, and paediatric services from Greenwich residents. 
  • Heard from a resident their experience of GP services and the impact of poor communication, accessibility and support on their care. 
  • Heard from carers and parents of children and young people with special educational needs their experiences of local health and care services.

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Health inequality
Privacy and confidentiality
Referrals
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
General feedback
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated
Paediatric care
Pharmacy

Details of people who shared their views

Number of people who shared their views
340
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not recorded
Pregnancy/maternity
Not recorded
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Yes
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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