Enter and view: Simonsfield Care Home

Healthwatch Liverpool undertook an enter and view visit to Simonsfield Residential Care Home on 10 July 2024.

The small number of residents Healthwatch spoke to had mainly positive comments about the staff, the care and the home in general. There were lots of positive comments about the food, although some residents would prefer more choice.  There is also acknowledgement of this on the homes ‘you said we did’ boards. 

The lounge areas had a homely feel, and the dining area looked like it could be in a B&B. The glimpses of residents’ bedrooms we had showed clean and homely rooms. 

Overall, the residents Healthwatch saw seemed content, and the home appeared clean and well looked after. Healthwatch did question the relatively low number of bathrooms for the number of residents given that there are no ensuite facilities. There were no complaints from residents regarding this and management and staff did not report any difficulties in managing the situation. The Care Quality Commission states that there should be ‘sufficient bathrooms for the number of people using the service’ and staff seem to be managing the situation well.

There was one recommendation about providing accessible signage and menus.