Enter and view: Canning Court Care Home

Healthwatch Warwickshire conducted an Enter and View visit to Canning Court Care Home on the 15th October 2024. They made note of the following findings:

• Residents: The people living at the home who talked to us told us they were ‘content’ and that they could do what they wanted to do. 
• Personal Care: Residents were appropriately dressed, clean shaven and well groomed. 
• Care: Staff were observed providing compassionate, skilled care, and collaborating well.
• Visitors: Partners, relatives, and friends can visit at any time and make use of the facilities. Relatives told us they were happy with the care provided. 
• Staff: Talked openly, appeared skilled, calm, and confident and introduced us to residents who could tell us how they felt about the home. 
• Staff Feedback: Staff members reported feeling well-supported, enjoying their work, and being confident in handling challenging behaviours.
• Training: Staff undergo regular training, including yearly safeguarding.
• Communication: The Registered Manager and staff work well as a team and staff told us they support each other. 
• Estates: The home is purpose-built, has recently been refurbished and is maintained to a high standard.