Spectrum Sexual Health Clinic Visits

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Summary of report content

This report presents findings from visits and engagement activities conducted by Young Healthwatch volunteers. at Healthwatch Wakefield. The initial visit in October 2022, and its follow-up in September 2023, were organised to look at improvements by the clinic in response to recommendations about access to the service. Four young volunteers from Healthwatch Wakefield took part in an outreach visit at the Spectrum Young People Clinic on Tuesday 18 July and Friday 1 August 2023. These visits were designed so that volunteers could talk with young people there to understand their experiences better. This helped create a space for young people to speak up and share what matters to them.

The report identifies improvements made since the first visit and recommendations on how to make the service even better.

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General details

Local Healthwatch
Healthwatch Wakefield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Sexual health
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