Emerging feedback- Covid-19 - March 2020

Download (PDF 274.05 KB)

Summary of report content

Healthwatch Luton reports on its feedback on how the Covid-19 pandemic affected services in March 2020.  During that period they received 49  pieces of feedback on this topic.

They noticed an increase in feedback praising health and care workers, and people feeling confused.  Top themes included access to care and understanding information.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Luton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
49
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
0
No votes have been submitted yet.