Hospital Discharge Wellbeing Project

Download (PDF 568.45 KB)

Summary of report content

Healthwatch Brighton and Hove's Hospital Discharge Wellbeing Project in April 2020 offered wellbeing calls to all those discharged from hospital during the COVID-19 pandemic. This report assessed the project's performance. 

Between April and September 2020, 1,424 people have been referred to the project and 1,152 attempted contacts with 704 successful contacts. Over the period April to September there were 4 instances where the discharge did not seem to have been managed well and issues were escalated for investigation, these were all resolved quickly and satisfactorily. There seems to be a clear need for the service with 25% of people referred on for some sort of community support and 29% having issues post discharge.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Brighton And Hove
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Integration of services and communication between professionals
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Inpatient care/General inpatients

Details of people who shared their views

Number of people who shared their views
1152
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.