Feedback about people with hyper-mobility syndromes on health and social care

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Summary of report content

Healthwatch Calderdale decided to undertake research into the health and social care problems of people with hyper-mobility syndromes after hearing that their experiences of health and care were particularly poor. They ran focus groups and a survey, speaking to 183 people in total.

The research looked at difficulties in getting a complete diagnosis, referrals and waiting times, communication between health professionals, their lack of knowledge about these conditions.  People with hyper mobility syndromes shared ideas of what would make health and care better for them, and how their health condition impacted on their quality of life.

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General details

Local Healthwatch
Healthwatch Calderdale
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Diagnosis
Lifestyle and wellbeing; wider determinants of health
Referrals
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
General outpatients and hospital-based consultants
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
183
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
Yes
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