Enter and view: Queen's Hospital In-patient meals

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Summary of report content

Healthwatch Romford undertook an enter and view visit to Queen's Hospital, Romford, to look at patient meals.

They spoke to staff about food provision, serving, appropriateness and choice, and then toured a number of wards to see how it was served and what patients thought of it.

Overall, the team felt that the visits to individual wards and the MRU had gone well and that the arrangements for feeding patients were working reasonably well. The team also felt that their interactions with hospital and the food services management, both during the pre-meeting as well as the visit itself, had been helpful and positive.

The report contains ten recommendations and a response from the provider

 

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General details

Local Healthwatch
Healthwatch Havering
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Consent, choice, user involvement and being listened to
Food, nutrition and catering

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Inpatient care/General inpatients
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