October Intelligence Report

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Summary of report content

Healthwatch Hull reports on its intelligence received during October 2020. The report also provides details of the types of services and the nature of the concerns and compliments that members of the public reported.

The services highlighted from the intelligence are as follows:

  • GP Surgeries
  • Dentists
  • Hospital
  • Other Services

 

The report also summarises some of the themes/trends that the public have raised with Healthwatch that have begun to emerge since January 2020. 

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General details

Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Public opinion
Key themes
Access to services
Administration (records, letters, results)
Diagnosis
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
0
Does this report feature carers?
Yes
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0
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