Feedback Report July/August 2024

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Summary of report content

Healthwatch Greenwich report on key themes in their feedback and activities during August 2024. During this period they  heard from 299 people about their experience of health and care services in Greenwich. 

During this period they:

  • Outlined the MBRRACE-UK Perinatal Mortality Surveillance Report findings in which over a third pf UK neonatal care services are rated ‘red’. 
  • Heard from the Nepalese Community’s need for translators when navigating health and care services 
  • Heard quotes on GP, care home, children’s centres and hospitals from Greenwich residents. 

 

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Consent, choice, user involvement and being listened to
Diagnosis
Health inequality
Quality of treatment
Referrals
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
299
Ethnicity
Asian / Asian British: Any other Asian / Asian British background
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