How does it feel for me during Covid-19? 5th October

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Summary of report content

Healthwatch Leeds reported on people's experiences of the COVID-19 pandemic in a weekly report.

The report found that older people have been mentally impacted by isolation and being digitally excluded. Older people are finding it harder to access medical appointments on the whole, often due to difficulties with getting through to surgeries on the phone. Some people are now attending socially distanced lunch clubs, albeit in smaller numbers than before the pandemic. Telephone befriending has been implemented and works well. 

Healthwatch Leeds are working together with LS25 & LS26 Local Care Partnership to find out how Covid19 has impacted people’s lifestyle in surrounding areas. People are reporting that they enjoy living close to beautiful parks, nature reserves and the countryside, but over half of respondents said their activity levels have been impacted.

People also reported not being able to be seen for treatment. A number of issues have been highlighted relating to eligibility and appointment availability for flu jabs.

No recommendations were made in this report. 

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General details

Local Healthwatch
Healthwatch Leeds
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Cancellation
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Consultation
Survey
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Other

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
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