August 2020 Intelligence Report
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General details
Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment
Methodology and approach
Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
Details of health and care services included in the report
Details of health and care services included in the report
Pharmacy
Dentist
General Practice (GP)
Urgent primary care, including Urgent Treatment Centres, walk-in care, out of hours GP services, minor injury and treatment centres
Maternity care
Details of people who shared their views
Number of people who shared their views
21
Age group
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Other
Does this report feature carers?
Yes