Care during Covid-19: A carers perspective

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Summary of report content

Healthwatch Gloucestershire wanted to understand the impact of the pandemic on carers, both paid and unpaid. They held several focus groups, speaking to 26 carers in total.

Healthwatch asked a series of questions designed to understand how well carers and cared-for people were coping, the challenges they face, what has been helpful and the outcomes they experience.

They found that carers felt a sense of community and valued mutual support.  The lack of health and care services has been challenging for unpaid carers.

Life online, including virtual appointments, has helped some people. Nevertheless, digital exclusion was keenly felt in places.

An over-reliance on the carer by loved ones and professionals, was a concern for some.

An appreciation of friendship, nature, and a slower pace of life has come to the fore.

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General details

Local Healthwatch
Healthwatch Gloucestershire
Publication date
Type of report
Report
Key themes
Access to services
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Health inequality
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Home care/domiciliary care including personal assistants and personal budgets
Care home

Details of people who shared their views

Number of people who shared their views
26
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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