Living with Covid- coronavirus testing, self isolating and NHS Test and Trace

Download (PDF 209.85 KB)

Summary of report content

Healthwatch Bolton in partnership with Bolton Public Health undertook a survey to find out people’s views on coronavirus testing, the NHS Test and Trace service, being asked to self-isolate and about any Covid tracking apps people may be using. In total 93 people responded to a survey between 24 August and 14 September 2020.

People are finding the information around coronavirus confusing and would welcome local tailored information specific to Bolton, particularly around local lockdown information, restrictions and shielding. People appear to be using the internet more than newspapers or TV.

People are frustrated at the availability of coronavirus tests and also the location of the test centres being difficult to get to. They also reported that the registration process is not easy to navigate.

Many respondents have expressed concerns about how their personal data may be used. Some people who have already been tested for coronavirus have never had the results back. People are unsure about how the NHS Test and Trace is supposed to work.

There were 4 recommendations about the local authority producing better inforamtion on testing and NHS Test and Trace.

 

Would you like to look at:

General details

Local Healthwatch
Healthwatch Bolton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Remote appointments and digital services
Written information, guidance and publicity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Diagnostic centre/hub

Details of people who shared their views

Number of people who shared their views
98
Age group
All
Gender
All
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.