How does it feel for me during Covid 19? – Weekly real-time report 31st August

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Summary of report content

Healthwatch Leeds spoke to 120 people about their experiences during the Coronavirus pandemic. 

The report found that 47% of people's wellbeing had been affected, particularly relating to anxiety about catching the virus, managing health conditions, isolation, and work stressors. The majority of people reported that they were kept informed about their GP service changes. There were mixed views about the use of technology to access services. People often felt unsafe in public spaces due to other people's behaviour and a lack of respect for social distancing and mask wearing. Healthwatch Leeds also spoke to a group of Black and minority ethnic women, who reported feeling lonely and anxious. They sometimes find it difficult to understand messages about staying safe because these aren’t always clear and straightforward.

No recommendations were made in this report.

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General details

Local Healthwatch
Healthwatch Leeds
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Cancellation
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
General outpatients and hospital-based consultants
Services for people with a learning disability
Other

Details of people who shared their views

Number of people who shared their views
120
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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