Annual Report 2023/24

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Summary of report content

Healthwatch Cheshire West report on their key achievements during the year 2023-24.  During this period:

  • 3,379 people came for advice and information on health and social care topics
  • 808 people shared experiences of health and social care with them
  • They published 19 reports
  • They made a difference on a variety of topics, including cancer care, care homes, access to dentistry, A&E services and drugs and alcohol misuse.

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not applicable
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Dentist
Emergency department (inc A&E)
General Practice (GP)
Services for people with drug, alcohol and other addictions

Details of people who shared their views

Seldom heard groups
People with or recovering from addictions
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