Healthwatch Kingston Upon Hull Intelligence Report July 2020

Download (PDF 1.26 MB)

Summary of report content

In July, we have received a total of 26 contacts through various means, for example, survey monkey, meetings, phone calls, and emails (Web). The number of comments can differ from the total number of total contacts received as one contact can refer or comment on multiple issues or concerns.

The report also provides details of the types of services and the nature of the concerns and compliments that members of the public reported to Healthwatch during the month of June.

The services highlighted from the intelligence are as follows:

  • GP Surgeries
  • Hospitals
  • VCS
  • Other services

 

Would you like to look at:

General details

Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Diagnosis
Caring, kindness, respect and dignity
Quality of treatment
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Critical care, acute care or High Dependency Unit
Inpatient care/General inpatients
Emergency department (inc A&E)
Adult social care, including care packages and social workers
Other
Name of service provider
Centre for the Deaf, Stroke Association, Kingston Health (Wheeler Street), Alexandra Health Centre, Laurbel Surgery, Springhead Medical Centre, The Quays Medical Practice, East Hull Family Practice, Burnbrae Surgery, Haxby Kingswood, Haxby Orchard Park,

Details of people who shared their views

Number of people who shared their views
26
Age group
All
Gender
All
Sexual orientation
Not known
Pregnancy/maternity
Currently pregnant
Types of disabilities
Physical or mobility impairment
Sensory impairment
Long term condition
Types of long term conditions
Blindness or severe visual impairment
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.