Little Voices

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Summary of report content

Healthwatch Derby has successfully completed a consultation into pregnancy, maternity, and services for children aged 0 to 11 years. This consultation was named ‘Little Voices’.

The findings show positive patient experiences overall for the themes of responsive and caring services.

Communication, delay in appointments, access to appointments, and lack of cohesion have been highlighted as key negatives.

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General details

Local Healthwatch
Healthwatch Derby
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Focus group
Observation (eg Enter and View)
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Maternity care

Details of people who shared their views

Number of people who shared their views
552
Age group
0 to 12 years
13 to 15 years
16 to 17 years
Gender
Women
Pregnancy/maternity
Currently pregnant
Given birth in the last 26 weeks
Types of long term conditions
Cancer
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