Living Through Lockdown - Lessons from Haringey’s most vulnerable service users

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Summary of report content

Healthwatch Haringey researched and wrote up a summary of issues and concerns experienced by adult social care service users and carers during the lockdown in Haringey.

The report identifies a number of things which worked well, including community spirit and volunteering.  It also identified a number of concerns including information and communication, digital inclusion, service provision for people with disabilities. New and evolving provision should consider the needs and requirements of all service users, and undetected vulnerable people

There were five recommendations about better communication, access to face to face as well as digital services, support to access digital services and default financial assistance. 

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General details

Local Healthwatch
Healthwatch Haringey
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Cleanliness, Hygiene and Infection Control
Remote appointments and digital services
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Adult social care, including care packages and social workers
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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