Listening to care homes during the COVID-19 pandemic

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Summary of report content

During May 2020, Healthwatch Oxfordshire carried out a rapid online survey of Oxfordshire’s 123 care homes. Thirty-six (30%) managers responded across the county, 30% of the homes were in West Oxfordshire, 25% of the respondents in North Oxfordshire and a further 22% located in South East Oxfordshire. By May much was reported in local and national media about the impact of Covid19 on individual homes in the country, and Healthwatch wanted to hear from Oxfordshire Care Homes about their experiences of this crisis. Healthwatch reached out to hear from managers about the challenges and successes of supporting staff and residents and managing a home during the Covid-19 outbreak. This report is for the Oxfordshire Integrated Care Partnership to assist in the learning and development of support for care homes should a second wave or a similar outbreak occur in the future.

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General details

Local Healthwatch
Healthwatch Oxfordshire
Publication date
Type of report
Report
Key themes
Access to services
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Prevention of diseases, including vaccination, screening and public hygiene
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
36
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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