Enter & view report: Locharwoods of Birkdale

Our visit to ‘Locharwoods of Birkdale’ was conducted as part of a series of pre-arranged visits to care homes across Sefton. We had also received feedback about this service and agreed that it was important to visit the home and gain an independent overview. This was an unannounced Enter and View visit.

Observations of the home and the care provided were made and on the whole all were rated as excellent or good. We spoke with four residents and five members of staff shared their anonymous feedback via our questionnaire. The Manager also completed our questionnaire as did three family members.

Members of the Enter and View team fed back that this had been a very positive visit, being welcomed by the manager, staff and residents. In reviewing all areas, the home is rated in the majority of areas as either excellent or good.

Overall we found the care provided by this home to be excellent. Given that the manager of the home was provided with one hours notice, the team were made to feel very welcome by everyone at Locharwoods. The home has strong visible management and staff members felt supported.

Residents we spoke to were well dressed and their rooms were clean. Residents told us that they were happy living at the home and their family members agreed.

We were given an example of the home accommodating residents individual needs which we felt was exemplar. We were told how mindfulness training had been sourced as there were a number of residents who had been feeling anxious. This had helped residents with both breathing and coping strategies.