Snapshot of Healthwatch Tameside COVID-19 survey responses as at 13.7.20

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Summary of report content

Healthwatch Tameside have conducted a survey between May and July 2020 evaluating 359 people's experiences of the covid-19 pandemic.

They found that people have experienced changes to their physical healthcare with delays and cancellations to their existing appointments. There were mixed experiences about social care, whereby for some domiciliary care had continued, but for others it had stopped altogether. The use of technology, again, yielded mixed responses as some found it helped with efficiency and others found it hard to learn to use it. People were missing social activities but had found alternative activities online, again for those who have the right technology and equipment. 

No recommendations were made in this report. 

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General details

Local Healthwatch
Healthwatch Tameside
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
359
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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