Annual Report 2023-2024

Download (PDF 2.67 MB)

Summary of report content

Healthwatch Sunderland report on their key achievements in 2023-24.  During this period:

  • Over 2500 people shared  their experiences of health and social care services with them
  • 978 people came to them for advice and information
  • They published 5 reports, including one for hospital discharge
  • They worked on topics including podiatry service review, primary care access, safeguarding, vaping and young people, domiciliary care, hospital inpatient evaluation, hospital nutrition and hydration evaluation, and dentistry

 

Would you like to look at:

General details

Local Healthwatch
Healthwatch Sunderland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Discharge
Food, nutrition and catering
Medication, prescriptions and dispensing
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Hospital services- not stated
Nutrition and dietetics

Details of people who shared their views

Number of people who shared their views
2598
Sexual orientation
Not recorded
Seldom heard groups
Homeless people
People on low incomes
Refugees or asylum seekers
Did you find this attached report useful?
1
1 votes with an average rating of 1.