Annual report 2023 - 24

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Summary of report content

Healthwatch Manchester report on its key achievements during the year 2023/24.  During this year:

  • 234 people shared their experiences of health and social care services with them
  • 55 people came to them for clear advice and information about health and social care services
  • they published 13 reports on a range of topics including on GPs
  • They worked with the local trust and Jain Samaj to help facilitate the implementation of Jain friendly food options in Manchester hospitals
  • They talked to the local student population about their experience of local mental health services 

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General details

Local Healthwatch
Healthwatch Manchester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Food, nutrition and catering
Health inequality
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services
Emergency department (inc A&E)
General Practice (GP)
Inpatient care/General inpatients
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