Annual Report 2019-20

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Summary of report content

Healthwatch Bedford Borough summarised their activities over the 2019-2020 financial year. 

The report shows that Healthwatch Bedford Borough published 4 reports and heard from around 130 people about their experiences of health and social care services. The report highlights some of the key activities over the year and how people's views have helped make a difference to the care and support people receive in Bedford Borough.

Healthwatch Bedford Borough highlighted the valuable contribution their volunteers have made, outlined their finances from the year and noted planned priority areas for the year ahead.

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General details

Local Healthwatch
Healthwatch Bedford Borough
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Complaints
Public consultation and engagement
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Integration of services and communication between professionals
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
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