Attitudes towards self care in Brent

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Summary of report content

Healthwatch Brent conducted a review of the Health Help Now App and local awareness and use of it. They engaged with 319 people using a survey and focus groups.

They found that 93% had not heard of the app. 47% reported that they would download it after hearing about it. Many people found it difficult to self-care due to conflicting priorities. There was a concern amongst respondents about the increasing use of technology in healthcare and a sense of depersonalisation. Residents did not feel confident in managing their health and wellbeing and still prefer face-to-face interaction with health professionals.

Healthwatch Brent recommended that there be increased advertising of the app; that there is clear and consistent information about managing wellbeing across different platforms; and that supoprt for mental health should be available not just at crisis points, and particularly for young people.

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General details

Local Healthwatch
Healthwatch Brent
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Remote appointments and digital services
Public consultation and engagement
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Community Mental Health Team (CMHT) and specialist MH services

Details of people who shared their views

Number of people who shared their views
319
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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