Enter and View: Ashcroft Hollow Care Home

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Summary of report content

Healthwatch Staffordshire undertook an Enter and View visit to Ashcroft Hollow Care Home on 12 December 2019.

They found this home to have a warm and caring atmosphere. Staff were well trained and led and had good relationships with the residents. The home appeared to make every effort to provide for all cultural, religious and lifestyle requirements. The residents were well cared for and they were happy.

There were two recommendations about making the home more dementia friendly. 

There was no response from the provider.

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General details

Local Healthwatch
Healthwatch Staffordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Ashcroft Hollow Care Home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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0
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