What we are hearing about Covid-19

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Summary of report content

Healthwatch England report on key issues they are hearing about on the impact of the Covid-19 pandemic on people's health and wellbeing. The insight is informed by data from over 70 local Healthwatch – via responses to two surveys, as well as our usual processes for gathering intelligence from the network.

The briefing covers:

  • Which groups need information and in which formats
  • Access to GPs by phone
  • Managing long-term health conditions
  • The quality of advice given
  • Access to support

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General details

Local Healthwatch
Healthwatch England
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health
Prevention of diseases, including vaccination, screening and public hygiene
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Assisted living/Extra Care housing services/Supported housing
General Practice (GP)
Home care/domiciliary care including personal assistants and personal budgets

Details of people who shared their views

Gender
Not known
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