Snapshot of Healthwatch Tameside COVID-19 survey responses as at 12.6.20

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Summary of report content

Healthwatch Tameside published a snapshot of responses to their coronavirus survey.  They received 166 responses in the period from early May to 12 June 2020.  The survey was available online and on paper

The survey found that over half of the respondents didn’t think the pandemic had had an effect on their mental health, with the proportion of people who answered ‘no’ to this question growing over time.  Most people felt that the pandemic had had an impact on their physical health including an impact on the care they received for those conditions.  There were also a few comments about the impact the pandemic had had on social care, including not being able to see relatives and closure of day services.

There was a mixture of comments about new online and telephone services.  People who responded to the survey on paper were less likely to be able to access online healthcare services.  The survey also asked about people’s experience of using online and telephone services for the first time and about the impact of lockdown on people’s social activities.

There were no recommendations.

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General details

Local Healthwatch
Healthwatch Tameside
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Diagnosis
Remote appointments and digital services
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
General outpatients and hospital-based consultants
Chiropody/podiatry
Diabetes care
Inpatient care/General inpatients
Ophthalmology
Orthopaedics and fracture clinic
Community Mental Health Team (CMHT) and specialist MH services
Day care centre (social care)
Home care/domiciliary care including personal assistants and personal budgets
Care home
NHS 111

Details of people who shared their views

Number of people who shared their views
166
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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