How are you coping with the Coronavirus (COVID-19) pandemic v2? Weeks 6 & 7 report

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Summary of report content

This report covers weeks 6 and 7 of the second version of the Coronavirus survey. It covers the period 04th May to 18th May 2020. The demographic information is provided and an analysis of the responses to each of the open questions.

There were 143 responses over these two weeks covering a range of different age groups, though still predominantly female and of white ethnic origin. We also received several responses from the LGBTQ+ community, which is a positive step towards ensuring all our research is inclusive. The average mental health score prior to the pandemic was 78, which is rated as very good. The average rating for the impact of the pandemic on mental health was 34 (not much of an impact) which again is very positive. However there were 43 people, which is about 1/3 who identified as having mental health issues. For this sub-group their average scores were much lower for mental health and they felt the pandemic had resulted in a more profound and negative impact. Analysis seems to suggest that there are huge benefits to having close relationships with family and friends. People who reported these close relationships also tended to say that they were coping well. Those who felt isolated and alone were more likely to tell us that they were struggling. One respondent told us “family is key to having strong mental health.” An issue raised by responses to the medical appointment questions is the impact of delayed testing and treatment, particularly for cancer. There is growing awareness that some people are being put ‘on hold’ with no confirmation of when they will be seen. Overall the responses to phone and video consultations has been very positive, although some people pointed out that they are not suitable for all types of condition and appointment

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General details

Local Healthwatch
Healthwatch Blackburn with Darwen
Healthwatch Blackpool
Healthwatch Cumbria
Healthwatch Lancashire
Publication date
Type of report
Report
Key themes
Access to services
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Building, Decor and Facilities, including health and safety
Health inequality
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
143
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Gay men
Lesbians / Gay women
Does this report feature carers?
No
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