Halton Family Hubs
Download (PDF 1.13 MB)Summary of report content
Healthwatch Halton were approached by Halton’s Family Hubs to carry out engagement with people using Halton Family Hubs and Children’s Centres, to gather their experiences, and also to speak with people who haven’t used the service to find out some of the reasons why. They heard from 148 people via a survey and outreach sessions.
Key findings
65% of people who have used family hubs felt they had an increased amount of confidence in themselves as parents.
94% of people who have used family hubs felt the staff were supportive of them.
82% of people who have used family hubs saw them as valuable for their family. • 44% of people who have used family hubs felt the hubs were known about by other local families.
85% of people believed family hubs would benefit their family by offering a wider range of services.
85% of people who have used family hubs would recommend them to friends and family.
47% of people who took part in the survey hadn’t used a Family Hub. The hubs were seen by many as only providing support for families with very young children