An overview of local people's views and awareness of change in health and social care in Sutton

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Summary of report content

Following a period of planning and implementation of significant changes to services in Sutton, particularly around changes to NHS services, Healthwatch Sutton sought the views of 142 local people about health and social care in the borough via a survey. They ran the same survey in 2018 and compared the results to see if there was any change.

The report found that the majority of respondents agreed that hospital (70%) and GP services (64%) were effectively run. People often responded more negatively in regard to health and social care services, compared to the 2018 results. Responses were evenly split when asked if people were aware that GPs were working together in groups called Primary Care Networks. 

No recommendations were made in this report. 

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General details

Local Healthwatch
Healthwatch Sutton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Written information, guidance and publicity
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
142
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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