Enter and view: Summerville Care Home
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Healthwatch Warrington undertook an enter and view visit to Summerville Nursing Home on 25 January 2024.
Overall , Healthwatch concluded that Summerville is a lovely care home that is full of happy residents.
The main communal areas are well looked after, clean and wellequipped. However, Healthwatch noticed some areas that needed some TLC (some dampness was noted in corridors, and many of the resident's rooms had flaking paint and damage to the walls that could do with a refresh.
The low turnover of staff and the long service of some is a good indication of the home, the Turnaround Manager has made the home a safe environment where residents and staff feel well cared for, however, the lack of a permanent registered manager is something that residents and families are finding disconcerting, knowing that the great leadership they have at present will not be forever and they worry that the new Registered Manager may not be as receptive.
Residents felt well looked after by the staff that are there and the consistency of bank staff who helped to support them when covering sickness and leave. However, from talking to residents and family- they feel that there isn’t always adequate staff on duty.
The report has six recommendations.