Hingham Surgery Feedback

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Summary of report content

Healthwatch Norfolk visited Hingham Surgery in April 2024 to speak to patients about their experience of health and social care services.  They spoke to 24 people.

Overall, patients Healthwatch spoke to at this surgery were very happy with the care they were receiving. Many patients highlighted how well they are treated by all staff members and that because of this they do not mind sometimes waiting longer to be seen when necessary.

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
24
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