Snettisham Surgery Feedback

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Summary of report content

Healthwatch Norfolk visited Snettisham Surgery in West Norfolk in April 2024 to speak to patients about their experiences.  They spoke to 11 people.

Overall, patients  were mostly happy with the care they received from the surgery. However, there were mixed experiences with being able to book appointments. In addition to this, two patients mentioned how they would prefer to have their appointments at the Heacham branch as that would be more convenient for them.

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
11
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