Covid-19: How are we coping?

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Summary of report content

Healthwatch Lincolnshire undertook a survey in April 2020 to find out how people were coping in the Covid-19 pandemic.  This report is about the results for 6 – 12 April.  During this week they received 340 responses.

The survey looked at the socio-economic status of the respondents, whether people had had Covid-19, how they were feeling, the ease of finding information, and whether this had helped them adapt to a new way of life, the impact of the pandemic on the quality of care received, people’s three biggest concerns and what action they wanted the authorities to take to deal with these.

An analysis of the results revealed the following themes:

  • A concern above all else for those who were vulnerable and weak
  • A concern for peoples own wellbeing and that of their families and loved ones
  • Frustration at mixed and negative messages being given through fake news, media and local and government sources.
  • Frustration and concern about the impact on new or existing health and care issues outside of COVID-19.
  • Frustration and concern for the lack of support systems within primary care, secondary care and mental health.
  • Mixed tolerance levels for how the community is reacting to lock down restrictions and how they are being enforced.

Healthwatch Lincolnshire are continuing with the survey and will publish further reports.

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General details

Local Healthwatch
Healthwatch Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Other
General outpatients and hospital-based consultants
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Adult social care, including care packages and social workers
Care home
Emergency department (inc A&E)
NHS 111

Details of people who shared their views

Number of people who shared their views
340
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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